Compare Nationwide vs. MetLife Insurance

Nationwide and MetLife are a couple of the biggest names in the auto insurance industry. While Nationwide is well known for their fair and fast claims process, MetLife is well known for their outstanding customer service.

One thing to keep in mind though, MetLife lacks a good variety of driver discounts and Nationwide lacks strong online and mobile services. Still, both companies scored a three out of five in J.D. Power rankings,and they both have superior financial strength ratings.

So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Nationwide MetLife
Best If Nationwide
  • You want a fast and fair claims process
MetLife
  • You want helpful, knowledgeable reps
Worst If Nationwide
  • You want strong online or mobile services
MetLife
  • You want a smooth follow-through with your agent/policy

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Comparing quotes is the best way to get the lowest rates from top insurers like Nationwide and MetLife. QuoteWizard is an independent company that helps you find the right policy at the best rate.

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Special Car Insurance Discounts

Nationwide MetLife
Nationwide

Paperless Documents

Nationwide has a unique discount that saves customers money and saves the company (and the planet) paper. Going paperless simply means sending all the bills, or documents you’d otherwise receive in the mail over to e-mail. It’s an easy way to save paper and keep better track of your important insurance documents. Read more about the Paperless Documents discount.

MetLife

Deductible Savings Benefit

This discount can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible.

12% Superior Driver Discount

You can earn up to 12 percent if you and every driver in your home has a great driving records.

20% MetRewards Discount

Save up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you have no claims or violations for five years.

Standard Car Insurance Discounts

Bundling Coverage Discounts Nationwide MetLife
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Nationwide MetLife
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Nationwide MetLife
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Nationwide MetLife
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Nationwide MetLife
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Nationwide MetLife
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Nationwide Auto Insurance MetLife Car Insurance
2016 53 181
2015 112 333
2014 90 305
2013 134 323

U.S. Auto Insurance Shopping Study (2016)

Nationwide Auto Insurance MetLife Car Insurance
Overall Purchase Experience Average Below average
Policy Offerings Average Below average
Pricing Average Below average
Local Agent Average Below average
Call Center Representative Average Below average
Insurer Website Average --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Nationwide Auto Insurance MetLife Car Insurance
Overall Satisfaction Above average Below average
First Notice of Loss Above average Below average
Service Interaction Above average Below average
Appraisal Above average Average
Repair Process Above average Below average
Rental Car Experience Average Average
Settlement Average Below average

Financial Strength Ratings

Nationwide Auto Insurance MetLife Car Insurance
A.M. Best A+ A+
Moody's A1 Aa3
S&P's A+ A+

Mobile Apps

Nationwide MetLife
Nationwide

Nationwide Mobile App

This app allows you to:

  • Pay your bills
  • File or view a claim
  • Get in touch with your agent
  • And much more. All with a single touch

Download the Nationwide Mobile App app.

Nationwide Mobile Banking App

This app can be downloaded to your web browser or your mobile phone. The app grants you access to your Nationwide bank accounts. It also lets you stay on top of your insurance related finances. You can deposit checks or pay insurance bills at home or by phone. Click here for more information and to download the Mobile Banking App.

MetLife

MetLife US App

This app lets you securely access your account on the go. Use it to: report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area. The the other provides access to vision providers near you.

Download the MetLife US app for iPhone.

Download the MetLife US app for Android.

Roadside Assistance

Nationwide MetLife
Nationwide

Nationwide Roadside Assistance

Nationwide Roadside Assistance offers two levels of coverage that apply to everyone on your policy. It doesn't matter who's car you might be in.

Nationwide Roadside Assistance Basic

Services covered:

  • Towing up to 15 miles
  • Winching
  • Gas delivery
  • Battery service
  • Lockout service up to $100
  • Tire replacement

Nationwide Roadside Assistance Plus

Covers all the services of the basic plan plus:

  • Towing up to 100 miles
  • Trip interruption coverage that will reimburse the cost

Contact Phone Number

Call 1 (800) 421-3535.

Visit Nationwide's roadside service website here. This service can help if you need a: locksmith, jumpstart, tire fixed, tow, or gas delivered.

MetLife

Contact Phone Number

For roadside assistance, call our hotline: 1-800-854-6011.