Compare Nationwide vs. 21st Century Insurance

Nationwide and 21st Century are two big names in world of insurance. 21st Century is well liked for their good pricing and excellent customer service. But it has a habit of cancelling policies without notice.

Whereas, Nationwide is more liked for their claims process, low rates, and vanishing deductible program. But lacks strong online services. Nevertheless, both companies have excellent financial strength rating.

So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Nationwide 21st Century
Best If Nationwide
  • You want a fast and fair claims process
21st Century
  • You want good customer service
Worst If Nationwide
  • You want strong online or mobile services
21st Century
  • You want affordable premiums; 21st Century has been known for increasing people’s premiums by large amounts

Compare Insurance Prices

Comparing quotes is the best way to get the lowest rates from top insurers like Nationwide and 21st Century. QuoteWizard is an independent company that helps you find the right policy at the best rate.

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Special Car Insurance Discounts

Nationwide 21st Century
Nationwide

Paperless Documents

Nationwide has a unique discount that saves customers money and saves the company (and the planet) paper. Going paperless simply means sending all the bills, or documents you’d otherwise receive in the mail over to e-mail. It’s an easy way to save paper and keep better track of your important insurance documents. Read more about the Paperless Documents discount.

21st Century

Standard Car Insurance Discounts

Bundling Coverage Discounts Nationwide 21st Century
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Nationwide 21st Century
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Nationwide 21st Century
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Nationwide 21st Century
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Nationwide 21st Century
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Nationwide 21st Century
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Nationwide Auto Insurance 21st Century Car Insurance
2016 53 4
2015 112 2
2014 90 9
2013 134 3

U.S. Auto Insurance Shopping Study (2016)

Nationwide Auto Insurance 21st Century Car Insurance
Overall Purchase Experience Average Below average
Policy Offerings Average Below average
Pricing Average Below average
Local Agent Average Below average
Call Center Representative Average Below average
Insurer Website Average Among the best

U.S. Auto Insurance Claims Satisfaction Study (2015)

Nationwide Auto Insurance 21st Century Car Insurance
Overall Satisfaction Above average Average
First Notice of Loss Above average Below average
Service Interaction Above average Average
Appraisal Above average Average
Repair Process Above average Below average
Rental Car Experience Average Average
Settlement Average Average

Financial Strength Ratings

Nationwide Auto Insurance 21st Century Car Insurance
A.M. Best A+ A
Moody's A1 --
S&P's A+ A+

Mobile Apps

Nationwide 21st Century
Nationwide

Nationwide Mobile App

This app allows you to:

  • Pay your bills
  • File or view a claim
  • Get in touch with your agent
  • And much more. All with a single touch

Download the Nationwide Mobile App app.

Nationwide Mobile Banking App

This app can be downloaded to your web browser or your mobile phone. The app grants you access to your Nationwide bank accounts. It also lets you stay on top of your insurance related finances. You can deposit checks or pay insurance bills at home or by phone. Click here for more information and to download the Mobile Banking App.

21st Century

The 21st  iPhone app

This mobile app lets you view and pay insurance bills. You also get 24/7 access to your policy information and insurance ID cards. You can also report a claim, document details through the app, and contact roadside assistance.

Download the 21st  iPhone app here.

Roadside Assistance

Nationwide 21st Century
Nationwide

Nationwide Roadside Assistance

Nationwide Roadside Assistance offers two levels of coverage that apply to everyone on your policy. It doesn't matter who's car you might be in.

Nationwide Roadside Assistance Basic

Services covered:

  • Towing up to 15 miles
  • Winching
  • Gas delivery
  • Battery service
  • Lockout service up to $100
  • Tire replacement

Nationwide Roadside Assistance Plus

Covers all the services of the basic plan plus:

  • Towing up to 100 miles
  • Trip interruption coverage that will reimburse the cost

Contact Phone Number

Call 1 (800) 421-3535.

Visit Nationwide's roadside service website here. This service can help if you need a: locksmith, jumpstart, tire fixed, tow, or gas delivered.

21st Century

21st Roadside Assistance

As a policy holder at 21st Century you are automatically enrolled in the roadside assistance program. 21st Century gives policy holder access to 24-hour roadside service for no extra cost.

21st Century roadside assistance applies to labor only. That is the cost of a roadside technician to service your vehicle and towing to the nearest repair shop. The cost of parts such as tires, batteries, belts and gasoline are not covered.

Roadside Services Covered

  • Towing
  • Jump start
  • Flat tire change
  • Gas delivery
  • Locksmith services

Contact Phone Number

Hotline: 1 (888) 244-6163.