Compare Infinity vs. The Hartford Insurance

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The Hartford vs. Infinity are two big names in the auto insurance world. The Harford was founded in 1810, well before Infinity, which was founded in 1955. While Infinity is well known for providing affordable auto insurance premiums to high-risk drivers, The Hartford is well known for working with members of AARP.

However, The Hartford lacks learning resources on their website, and Infinity lacks helpful customer service support. Still, both of these companies have excellent financial strength. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Infinity The Hartford
Best If Infinity
  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates
The Hartford
  • You’re also an AARP member
Worst If Infinity
  • You want a lot of information on products or discounts without giving any personal information first
The Hartford
  • You want or need 24-hour customer support for more than just claim-related issues

Special Car Insurance Discounts

Infinity The Hartford
Infinity
  • Multi-Car discount
  • Safe Driver discount
  • Paid-in-Full discount
  • Electronic Payment discount
  • Switch & Save discount

You can get the Multi-Car discount when you insure one or more car(s) on your Infinity auto insurance policy, and save up to 38 percent.

The Safe Driver discount can save you up to 25 percent for having a good driving record and, of course, no accidents.

The Paid-in-Full discount will save you up to 15 percent if you pay your insurance premium in one lump sum.

The Electronic Payment discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!

Finally, the Switch & Save discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.

The Hartford

The Hartford offers multiple discounts to save you money on your auto insurance premium. These discounts include:

  • Bundle Insurance Savings discount
  • Anti-Theft Device discount
  • Air Bags discount
  • Defensive Driver Course discount
  • Vehicle Fuel Type discount
  • Driver Training discount
  • Good Student discount

Standard Car Insurance Discounts

Bundling Coverage Discounts Infinity The Hartford
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Infinity The Hartford
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Infinity The Hartford
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Infinity The Hartford
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Infinity The Hartford
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Infinity The Hartford
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Infinity The Hartford Car Insurance
2016 85 30
2015 226 72
2014 124 69
2013 89 67

U.S. Auto Insurance Shopping Study (2016)

Infinity The Hartford Car Insurance
Overall Purchase Experience Among the best
Policy Offerings Among the best
Pricing Among the best
Local Agent Average
Call Center Representative Average
Insurer Website Among the best

U.S. Auto Insurance Claims Satisfaction Study (2015)

Infinity The Hartford Car Insurance
Overall Satisfaction Above average
First Notice of Loss Above average
Service Interaction Below average
Appraisal Average
Repair Process Among the best
Rental Car Experience Average
Settlement Above average

Financial Strength Ratings

Infinity The Hartford Car Insurance
A.M. Best A A
Moody's A2 A2
S&P's A A

Mobile Apps

Infinity The Hartford
Infinity

Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. To download the app for iPhone or Android, click here

The Hartford

The Hartford Smartphone App for Auto and Home lets you manage your insurance policies directly and conveniently from your mobile device. You can store and view your ID cards, pay your premiums, and track any claims you’ve made. Even without having to log in, you’ll have access to roadside assistance as well as an emergency checklist. Also available is a repair service finder, replacement vehicle locator, insurance agent locator, and much more. To download the app for iPhone or Android, click here

Roadside Assistance

Infinity The Hartford
Infinity

Infinity DriverClub Roadside Assistance

Infinity DriverClub is a special offer that grants you access to 24/7 nationwide roadside assistance. Whether you’re out of gas, locked out of your car, have a flat tire or dead battery, DriverClub benefits will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service that uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Please call our hotline at 1-800-367-3836 if you have a non-accident disablement.

The Hartford

The Hartford Towing and Labor

Towing and Labor coverage is available on your existing auto insurance policy. It covers the tow and labor costs, but does not cover additional parts needed for repairs to the car.

The Hartford offers Towing and Labor coverage, which includes all the services that a standard roadside assistance package would have.

Services Covered

  • Towing
  • Tire repair
  • Battery service
  • Gas delivery

Contact Phone Number

For immediate roadside assistance/claims service, call 1 (800) 322-7789.