Compare Infinity vs. Kemper Insurance

Infinity and Kemper are two big names in the world of insurance. Infinity was founded in 1952 and 38 years later in 1990 Kemper was founded. Kemper is best known for it’s buy-direct option for insurance policies, while Infinity is best known for being the top non-standard auto insurer in the U.S. On the flip side, Infinity clients have complained about subpar customer service, and Kemper may raise your rates without advanced notice.

Still, both of these companies are well liked because they provide customers with less than perfect driving records with affordable and practical auto insurance rates. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Infinity Kemper
Best If Infinity
  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates
Kemper
  • You have a flawed record and need affordable rates
Worst If Infinity
  • You want a lot of information on products or discounts without giving any personal information first
Kemper
  • You want a fast claims process

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Special Car Insurance Discounts

Infinity Kemper
Infinity

Infinity Auto Discounts

  • Multi-Car discount. This awesome discount can save you up to 38 percent. You qualify when you insure one or more car(s) on your Infinity auto insurance policy.
  • Safe Driver discount. The Safe Driver discount can save you up to 25 percent for having a good driving record and no accidents.
  • Paid-in-Full discount. Pay your insurance premium in one lump sum. Save up to 15 percent on your bill. Not a bad deal.
  • Electronic Payment discount. This discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!
  • Switch & Save discount. This discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.
Kemper

Standard Car Insurance Discounts

Bundling Coverage Discounts Infinity Kemper
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Infinity Kemper
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Infinity Kemper
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Infinity Kemper
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Infinity Kemper
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Infinity Kemper
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Infinity Auto Insurance Kemper Insurance
2016 85 14
2015 226 19
2014 124 13
2013 89 14

U.S. Auto Insurance Shopping Study (2016)

Infinity Auto Insurance Kemper Insurance
Overall Purchase Experience
Policy Offerings
Pricing
Local Agent
Call Center Representative
Insurer Website

U.S. Auto Insurance Claims Satisfaction Study (2015)

Infinity Auto Insurance Kemper Insurance
Overall Satisfaction
First Notice of Loss
Service Interaction
Appraisal
Repair Process
Rental Car Experience
Settlement

Financial Strength Ratings

Infinity Auto Insurance Kemper Insurance
A.M. Best A A-
Moody's A2 --
S&P's A A-

Mobile Apps

Infinity Kemper
Infinity

Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android

Kemper

Kemper Photo/Express Inspection lets you submit photos of your vehicle damage after you file a claim. By uploading photos of your damages with the app, you’ll get faster claims service.

Download the Kemper Photo/Express Inspection app for Android.

Roadside Assistance

Infinity Kemper
Infinity

Infinity DriverClub

This is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Call the hotline at 1-800-367-3836 if you have a non-accident disablement.

Kemper

Kemper Direct Roadside Assistance and Towing

Kemper Direct includes services like flat tire change or dead battery replacement. 

Direct Roadside Assistance works to service your broken down car. You can get it through your existing auto insurance policy. Towing services are reimbursed by filing a claim for towing costs.

Services Covered

  • Towing
  • Replace Flat Tire With Spare
  • Gas Delivery
  • Lockout Service

Contact Phone Number

Call 877.268.7416 for Roadside Assistance or Towing. Please have your membership card handy.