Compare Farmers vs. Infinity Insurance

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Which Company Will Save You the Most Money?

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Infinity and Farmers are two well-known companies in the insurance industry. Infinity was founded in 1952, and Farmers was founded in 1928. Farmers is liked for its extensive policy and coverage options, while Infinity is liked for its affordable rates for high-risk drivers. However, Infinity’s customer service is subpar and its product details are limited, and Farmers’ website has poor learning materials. Still, both companies have excellent financial strength ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Farmers Infinity
Best If Farmers
  • You want a lot of coverage and vehicle discounts, or if you are accident-prone
Infinity
  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates
Worst If Farmers
  • You want slick online tools to manage your policy
Infinity
  • You want a lot of information on products or discounts without giving any personal information first

Special Car Insurance Discounts

Farmers Infinity
Farmers

Farmers Inner Circle is an exclusive information hub for Farmers customers. It provides tips and resources for saving money on insurance and how to keep your premiums from increasing. 

Infinity
  • Multi-Car discount
  • Safe Driver discount
  • Paid-in-Full discount
  • Electronic Payment discount
  • Switch & Save discount

You can get the Multi-Car discount when you insure one or more car(s) on your Infinity auto insurance policy, and save up to 38 percent.

The Safe Driver discount can save you up to 25 percent for having a good driving record and, of course, no accidents.

The Paid-in-Full discount will save you up to 15 percent if you pay your insurance premium in one lump sum.

The Electronic Payment discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!

Finally, the Switch & Save discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.

Standard Car Insurance Discounts

Bundling Coverage Discounts Farmers Infinity
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Farmers Infinity
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Farmers Infinity
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Farmers Infinity
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Farmers Infinity
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Farmers Infinity
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Farmers Car Insurance Infinity
2016 167 85
2015 262 226
2014 237 124
2013 300 89

U.S. Auto Insurance Shopping Study (2016)

Farmers Car Insurance Infinity
Overall Purchase Experience Average
Policy Offerings Average
Pricing Average
Local Agent Average
Call Center Representative --
Insurer Website Below average

U.S. Auto Insurance Claims Satisfaction Study (2015)

Farmers Car Insurance Infinity
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Above average
Appraisal Average
Repair Process Average
Rental Car Experience Average
Settlement Average

Financial Strength Ratings

Farmers Car Insurance Infinity
A.M. Best A A
Moody's Aa3 A2
S&P's A+ A

Mobile Apps

Farmers Infinity
Farmers

The Farmers Insurance Mobile App helps customers manage their insurance on the go. With its quick access, you can instantly view ID cards, connect with your agent, and pay your monthly premiums in one place and with one touch. The app also lets you view the details of your coverage policy, get updates from a message center, and have instant access with a “Keep Me Logged In” feature. Download the app here.

Infinity

Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. To download the app for iPhone or Android, click here

Roadside Assistance

Farmers Infinity
Farmers

Farmers Towing & Roadside Assistance

Covers roadside services up to $150

Services covered:

  • Emergency towing
  • Dead battery
  • Tire change
  • Lockout
  • Winching
  • Emergency roadside connect – to access police, fire, and medical assistance

Farmers Towing & Roadside Assistance works with over 20,000 road services facilities. If you choose to select your own roadside service that is out of Farmers network, you will have to file a claim for reimbursement up to $150.

Farmers’ Roadside Emergency Safety is available by calling 1 (800) 435 -7764. Its roadside service is available by clicking here. Its Roadside Emergency Safety program can help you with an emergency tow, jump start, flat tire, lockout assistance, roadside winching, and ambulance services. 

Infinity

Infinity DriverClub Roadside Assistance

Infinity DriverClub is a special offer that grants you access to 24/7 nationwide roadside assistance. Whether you’re out of gas, locked out of your car, have a flat tire or dead battery, DriverClub benefits will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service that uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Please call our hotline at 1-800-367-3836 if you have a non-accident disablement.