Compare Erie vs. SafeAuto Insurance

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SafeAuto and Erie are two well-known names in the auto insurance world. SafeAuto was founded in 1993, and Erie was founded in 1925. Erie is known to have excellent customer service and offer a wide range of auto discounts, while SafeAuto is known to have low premiums.

However, SafeAuto has a slow claims process, and Erie’s premiums tend to be a bit high. Still Erie ranks superior to SafeAuto in terms of financial strength and J.D. Power ratings.

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Erie Safe Auto
Best If Erie
  • You want excellent customer service
Safe Auto
  • You want incredibly low insurance rates
Worst If Erie
  • You want more affordable insurance premiums
Safe Auto
  • You want a quick claims process

Special Car Insurance Discounts

Erie Safe Auto
Erie

Other Discounts:

  • Safe Driving Course Discount
  • Driver Training Discount
  • Accident Prevention Course Discount
Safe Auto

Standard Car Insurance Discounts

Bundling Coverage Discounts Erie Safe Auto
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Erie Safe Auto
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Erie Safe Auto
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Erie Safe Auto
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Erie Safe Auto
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Erie Safe Auto
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Erie Car Insurance SafeAuto Insurance
2016 43 46
2015 40 82
2014 35 105
2013 19 36

U.S. Auto Insurance Shopping Study (2016)

Erie Car Insurance SafeAuto Insurance
Overall Purchase Experience Among the best
Policy Offerings Above average
Pricing Among the best
Local Agent Above average
Call Center Representative --
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Erie Car Insurance SafeAuto Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Above average
Appraisal Average
Repair Process Among the best
Rental Car Experience Average
Settlement Average

Financial Strength Ratings

Erie Car Insurance SafeAuto Insurance
A.M. Best A+ --
Moody's -- --
S&P's A --

Mobile Apps

Erie Safe Auto
Erie

eSSENTIAL Accessibility App is a free mobile app for you to use to navigate Erie Insurance’s website from your mobile device. It’s specifically geared for those with physical disabilities who have trouble navigating with a mouse. The app has keyboard and mouse replacement options and aims to empower the disabled community. To read more and download the app, click here. 

Safe Auto

The SafeAuto Mobile App lets you manage your insurance policy quickly and conveniently from your mobile device. With the app, you can pay your insurance premiums, view your insurance ID cards or policies, call customer service, and use the “Name Your Car” tool. To download the app for iPhone or Android, click here

Roadside Assistance

Erie Safe Auto
Erie

Erie Emergency Road Service

Emergency Road Service coverage is offered as part of your existing car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero.

Service Covered

  • Towing
  • Flat tire
  • Battery service
  • Gas delivery

Contact Phone Number

Erie Emergency Road Service Hotline: (800) 367-3743

Safe Auto

SafeAuto offers towing and roadside assistance as a coverage option for your auto insurance policy. With this coverage, towing services and certain repair costs will be covered so you and your car can get back on the road as soon as possible.