Compare Erie vs. Progressive Insurance

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Which Company Will Save You the Most Money?

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Erie and Progressive are two big names in the world of auto insurance. Erie was founded in 1925, and Progressive was founded in 1937. While Progressive offers a wide range of driver discounts and online tools, Erie has one of the top customer-service ratings in the auto insurance industry. Both companies have comparably strong financial strength and J.D. Power ratings. However, Progressive’s customer satisfaction scores are subpar, and Erie’s insurance rates are not as affordable as those of other companies. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Erie Progressive
Best If Erie
  • You want excellent customer service
Progressive
  • You want discounts and coverage (even for your pet!) or good-driving rewards
Worst If Erie
  • You want more affordable insurance premiums
Progressive
  • You don’t want a lot of solicitations

Special Car Insurance Discounts

Erie Progressive
Erie

Other Discounts:

  • Safe Driving Course Discount
  • Driver Training Discount
  • Accident Prevention Course Discount
Progressive

Name Your Price Tool

Progressive’s Name Your Price tool lets you choose the best insurance product for you based on your financial abilities. Finding which insurance policy best fits your budget can be done with the Name Your Price tool in three simple steps.

  1. Name your price: Tell Progressive your preferred monthly premium for car insurance.
  2. Review: Progressive will generate a policy that closely aligns with your price preferences. In addition, it will highlight any areas where you may fall short on coverage.
  3. Purchase: Now that you have the perfect policy, you can buy it and get the savings as well as the protection you need.

Snapshot with Progressive
Snapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for individuals to save money. All you have to do is drive smart. To find out more about Snapshot or purchase one, click here.

Standard Car Insurance Discounts

Bundling Coverage Discounts Erie Progressive
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Erie Progressive
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Erie Progressive
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Erie Progressive
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Erie Progressive
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Erie Progressive
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Erie Car Insurance Progressive Car Insurance
2016 43 77
2015 40 153
2014 35 102
2013 19 34

U.S. Auto Insurance Shopping Study (2016)

Erie Car Insurance Progressive Car Insurance
Overall Purchase Experience Among the best Below average
Policy Offerings Above average Average
Pricing Among the best Below average
Local Agent Above average Average
Call Center Representative -- Average
Insurer Website -- Average

U.S. Auto Insurance Claims Satisfaction Study (2015)

Erie Car Insurance Progressive Car Insurance
Overall Satisfaction Average Average
First Notice of Loss Average Average
Service Interaction Above average Average
Appraisal Average Average
Repair Process Among the best Below average
Rental Car Experience Average Average
Settlement Average Average

Financial Strength Ratings

Erie Car Insurance Progressive Car Insurance
A.M. Best A+ A+
Moody's -- Aa2
S&P's A AA

Mobile Apps

Erie Progressive
Erie

eSSENTIAL Accessibility App is a free mobile app for you to use to navigate Erie Insurance’s website from your mobile device. It’s specifically geared for those with physical disabilities who have trouble navigating with a mouse. The app has keyboard and mouse replacement options and aims to empower the disabled community. To read more and download the app, click here. 

Progressive

The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims representative, and offers you 24/7 roadside assistance. You can download the app here.

Roadside Assistance

Erie Progressive
Erie

Erie Emergency Road Service

Emergency Road Service coverage is offered as part of your existing car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero.

Service Covered

  • Towing
  • Flat tire
  • Battery service
  • Gas delivery

Contact Phone Number

Erie Emergency Road Service Hotline: (800) 367-3743

Progressive

Progressive Emergency Roadside Assistance

Progressive Emergency Roadside Assistance is available to drivers who have experienced non-accident related car trouble.

Roadside Services Covered

  • Towing within 15 miles or the nearest repair facility
  • Winching
  • Battery or Jump Start
  • Gas delivery
  • Locksmith service
  • Tire change
  • On scene labor

Note: the number of roadside events Progressive covers in a six-month period may not exceed your policy limit in order for coverage to apply.

Contact Phone Number

Progressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Its website is here.