Compare Erie vs. Nationwide Insurance

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Which Company Will Save You the Most Money?

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Erie and Nationwide are both well-known companies in the insurance industry. Both companies were founded in 1925, and have excellent customer-satisfaction ratings. In fact, Erie received a J.D. Power award in 2016 for having the most satisfying customer purchase experience, while Nationwide’s website states that it has a 95 percent member satisfaction rate. Additionally, Nationwide is ranked the #2 auto insurer for 2016, and the two companies share superior financial strength ratings and high J.D. Power ratings. Erie’s downside is that its premiums are not as affordable, and Nationwide’s website lacks an online-chat feature. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Erie Nationwide
Best If Erie
  • You want excellent customer service
Nationwide
  • You want a fast and fair claims process
Worst If Erie
  • You want more affordable insurance premiums
Nationwide
  • You want strong online or mobile services

Special Car Insurance Discounts

Erie Nationwide
Erie

Other Discounts:

  • Safe Driving Course Discount
  • Driver Training Discount
  • Accident Prevention Course Discount
Nationwide

Paperless Documents
Nationwide has a unique discount that saves customers money and saves the company (and the planet) paper. Going paperless simply means transferring all the mail, bills, or documents you’d otherwise receive in the mail over to e-mail. It’s a convenient way to save paper and keep better track of your important insurance documents. Read more about this discount here.

Standard Car Insurance Discounts

Bundling Coverage Discounts Erie Nationwide
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Erie Nationwide
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Erie Nationwide
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Erie Nationwide
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Erie Nationwide
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Erie Nationwide
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Erie Car Insurance Nationwide Car Insurance
2016 43 53
2015 40 112
2014 35 90
2013 19 134

U.S. Auto Insurance Shopping Study (2016)

Erie Car Insurance Nationwide Car Insurance
Overall Purchase Experience Among the best Average
Policy Offerings Above average Average
Pricing Among the best Average
Local Agent Above average Average
Call Center Representative -- Average
Insurer Website -- Average

U.S. Auto Insurance Claims Satisfaction Study (2015)

Erie Car Insurance Nationwide Car Insurance
Overall Satisfaction Average Above average
First Notice of Loss Average Above average
Service Interaction Above average Above average
Appraisal Average Above average
Repair Process Among the best Above average
Rental Car Experience Average Average
Settlement Average Average

Financial Strength Ratings

Erie Car Insurance Nationwide Car Insurance
A.M. Best A+ A+
Moody's -- A1
S&P's A A+

Mobile Apps

Erie Nationwide
Erie

eSSENTIAL Accessibility App is a free mobile app for you to use to navigate Erie Insurance’s website from your mobile device. It’s specifically geared for those with physical disabilities who have trouble navigating with a mouse. The app has keyboard and mouse replacement options and aims to empower the disabled community. To read more and download the app, click here. 

Nationwide

The Nationwide Mobile App allows you to pay your bills, file or view a claim, get in touch with your agent, and much more all with a single touch. To download the app, click here.

Nationwide Mobile Banking App can be downloaded to your web browser or your mobile phone. The app grants you access to your Nationwide bank accounts and lets you stay on top of your insurance related finances. From the comfort of your home or convenience of your phone you can deposit checks or pay insurance bills. For more information and to download the Mobile Banking App, click here.

Roadside Assistance

Erie Nationwide
Erie

Erie Emergency Road Service

Emergency Road Service coverage is offered as part of your existing car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero.

Service Covered

  • Towing
  • Flat tire
  • Battery service
  • Gas delivery

Contact Phone Number

Erie Emergency Road Service Hotline: (800) 367-3743

Nationwide

Nationwide Roadside Assistance

Nationwide Roadside Assistance offers two levels of coverage that apply to everyone on your policy, regardless of who's car you might be in.

Nationwide Roadside Assistance Basic

Services covered:

  • Towing up to 15 miles
  • Winching
  • Gas delivery
  • Battery service
  • Lockout service up to $100
  • Tire replacement

Nationwide Roadside Assistance Plus

Covers all the services of the basic plan plus:

  • Towing up to 100 miles
  • Trip interruption coverage that will reimburse the cost

Contact Phone Number

Nationwide’s Roadside Emergency Service is available by calling 1 (800) 421-3535. Its roadside service website is here. This service can help if: you’re locked out, you need a jumpstart, you get a flat tire, you need gas delivered, or if need a tow.