Compare Erie vs. Infinity Insurance

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Erie and Infinity are top-rated companies in the world of auto insurance. Erie was founded in 1925 and Infinity was founded in 1955. Both companies are have their strengths and weaknesses. For instance, Erie is better for customers looking for top of the line customer service, while Infinity is better for high-risk drivers looking for affordable auto insurance. On the other hand, Infinity doesn’t provide in-depth product descriptions on their website, and Erie can be difficult to get in contact with during the claims and settlement process. Still, Erie and Infinity both offer a wide variety of auto insurance discounts and have excellent financial strength. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Erie Infinity
Best If Erie
  • You want excellent customer service
Infinity
  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates
Worst If Erie
  • You want more affordable insurance premiums
Infinity
  • You want a lot of information on products or discounts without giving any personal information first

Special Car Insurance Discounts

Erie Infinity
Erie

Other Discounts:

  • Safe Driving Course Discount
  • Driver Training Discount
  • Accident Prevention Course Discount
Infinity
  • Multi-Car discount
  • Safe Driver discount
  • Paid-in-Full discount
  • Electronic Payment discount
  • Switch & Save discount

You can get the Multi-Car discount when you insure one or more car(s) on your Infinity auto insurance policy, and save up to 38 percent.

The Safe Driver discount can save you up to 25 percent for having a good driving record and, of course, no accidents.

The Paid-in-Full discount will save you up to 15 percent if you pay your insurance premium in one lump sum.

The Electronic Payment discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!

Finally, the Switch & Save discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.

Standard Car Insurance Discounts

Bundling Coverage Discounts Erie Infinity
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Erie Infinity
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Erie Infinity
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Erie Infinity
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Erie Infinity
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Erie Infinity
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Erie Car Insurance Infinity
2016 43 85
2015 40 226
2014 35 124
2013 19 89

U.S. Auto Insurance Shopping Study (2016)

Erie Car Insurance Infinity
Overall Purchase Experience Among the best
Policy Offerings Above average
Pricing Among the best
Local Agent Above average
Call Center Representative --
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Erie Car Insurance Infinity
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Above average
Appraisal Average
Repair Process Among the best
Rental Car Experience Average
Settlement Average

Financial Strength Ratings

Erie Car Insurance Infinity
A.M. Best A+ A
Moody's -- A2
S&P's A A

Mobile Apps

Erie Infinity
Erie

eSSENTIAL Accessibility App is a free mobile app for you to use to navigate Erie Insurance’s website from your mobile device. It’s specifically geared for those with physical disabilities who have trouble navigating with a mouse. The app has keyboard and mouse replacement options and aims to empower the disabled community. To read more and download the app, click here. 

Infinity

Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. To download the app for iPhone or Android, click here

Roadside Assistance

Erie Infinity
Erie

Erie Emergency Road Service

Emergency Road Service coverage is offered as part of your existing car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero.

Service Covered

  • Towing
  • Flat tire
  • Battery service
  • Gas delivery

Contact Phone Number

Erie Emergency Road Service Hotline: (800) 367-3743

Infinity

Infinity DriverClub Roadside Assistance

Infinity DriverClub is a special offer that grants you access to 24/7 nationwide roadside assistance. Whether you’re out of gas, locked out of your car, have a flat tire or dead battery, DriverClub benefits will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service that uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Please call our hotline at 1-800-367-3836 if you have a non-accident disablement.