Compare Country Financial vs. The Hartford Insurance

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Two well known names in the insurance industry are Country Financial and The Hartford. The Hartford was founded in 1810, well before Country Financial, which was founded in 1925. Country Financial is well known for its helpful customer service and simple online platform, while The Hartford is well known for its partnership with the AARP. However, The Hartford is lacks a 24-hour customer service support and Country Financial has a fairly limited online quote system. Nonetheless, these two companies have excellent financial strength ratings and J.D. Power ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Country Financial The Hartford
Best If Country Financial
  • You want good discounts and a simple online platform
The Hartford
  • You’re also an AARP member
Worst If Country Financial
  • You want an extensive online quote system--Country Financial’s is quite limited
The Hartford
  • You want or need 24-hour customer support for more than just claim-related issues

Special Car Insurance Discounts

Country Financial The Hartford
Country Financial The Hartford

The Hartford offers multiple discounts to save you money on your auto insurance premium. These discounts include:

  • Bundle Insurance Savings discount
  • Anti-Theft Device discount
  • Air Bags discount
  • Defensive Driver Course discount
  • Vehicle Fuel Type discount
  • Driver Training discount
  • Good Student discount

Standard Car Insurance Discounts

Bundling Coverage Discounts Country Financial The Hartford
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Country Financial The Hartford
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Country Financial The Hartford
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Country Financial The Hartford
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Country Financial The Hartford
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Country Financial The Hartford
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Country Financial Car Insurance The Hartford Car Insurance
2016 4 30
2015 2 72
2014 2 69
2013 4 67

U.S. Auto Insurance Shopping Study (2016)

Country Financial Car Insurance The Hartford Car Insurance
Overall Purchase Experience Among the best
Policy Offerings Among the best
Pricing Among the best
Local Agent Average
Call Center Representative Average
Insurer Website Among the best

U.S. Auto Insurance Claims Satisfaction Study (2015)

Country Financial Car Insurance The Hartford Car Insurance
Overall Satisfaction Average Above average
First Notice of Loss Average Above average
Service Interaction Above average Below average
Appraisal Average Average
Repair Process Average Among the best
Rental Car Experience Average Average
Settlement Below average Above average

Financial Strength Ratings

Country Financial Car Insurance The Hartford Car Insurance
A.M. Best A+ A
Moody's -- A2
S&P's -- A

Mobile Apps

Country Financial The Hartford
Country Financial

Snap N Send by Country Financial is an app that lets you record your Vehicle Identification Number (VIN) and take photos of the damages to your vehicle. You can then send the photos to Country Financial and get a repair estimate within minutes. To download Snap N Send, click here.

The Hartford

The Hartford Smartphone App for Auto and Home lets you manage your insurance policies directly and conveniently from your mobile device. You can store and view your ID cards, pay your premiums, and track any claims you’ve made. Even without having to log in, you’ll have access to roadside assistance as well as an emergency checklist. Also available is a repair service finder, replacement vehicle locator, insurance agent locator, and much more. To download the app for iPhone or Android, click here

Roadside Assistance

Country Financial The Hartford
Country Financial

COUNTRY FINANCIAL Road Service

COUNTRY Road Service coverage on your policy will cover up to $100 for a tow to the nearest service center. Also, pay up to $100 for locksmith services and gas delivery.

Services Covered

  • Towing
  • Locksmith
  • Gas deliver

Contact Phone Number

For towing or other roadside services, you can call 866-COUNTRY (866-268-6879).

Roadside assistance is available 24 hours a day, 7 days a week.

The Hartford

The Hartford Towing and Labor

Towing and Labor coverage is available on your existing auto insurance policy. It covers the tow and labor costs, but does not cover additional parts needed for repairs to the car.

The Hartford offers Towing and Labor coverage, which includes all the services that a standard roadside assistance package would have.

Services Covered

  • Towing
  • Tire repair
  • Battery service
  • Gas delivery

Contact Phone Number

For immediate roadside assistance/claims service, call 1 (800) 322-7789.