Compare Country Financial vs. MetLife Insurance

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Country Financial and MetLife are a couple of the top-rated companies in the insurance industry. MetLife was founded first in 1863, and Country Financial was founded later in 1925. Both companies have apparent strengths and weaknesses. For instance, Country Financial offers a variety of discounts, but has a limited online quoting system. On the other hand, MetLife offers helpful and knowledgeable representatives but lack driver discounts and features for their mobile app. Nonetheless, Country Financial and MetLife have superior financial strength ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Country Financial MetLife
Best If Country Financial
  • You want good discounts and a simple online platform
MetLife
  • You want helpful, knowledgeable representatives
Worst If Country Financial
  • You want an extensive online quote system--Country Financial’s is quite limited
MetLife
  • You want a smooth follow-through with your agent/policy

Special Car Insurance Discounts

Country Financial MetLife
Country Financial MetLife

The Deductible Savings Benefit can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible.

The 12% Superior Driver Discount or 20% MetRewards discount has two options. You can either earn up to 12 percent if you and all the other drivers in your home have excellent driving records, or up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you are claim and violation-free for five years.

Standard Car Insurance Discounts

Bundling Coverage Discounts Country Financial MetLife
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Country Financial MetLife
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Country Financial MetLife
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Country Financial MetLife
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Country Financial MetLife
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Country Financial MetLife
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Country Financial Car Insurance MetLife Insurance
2016 4 181
2015 2 333
2014 2 305
2013 4 323

U.S. Auto Insurance Shopping Study (2016)

Country Financial Car Insurance MetLife Insurance
Overall Purchase Experience Below average
Policy Offerings Below average
Pricing Below average
Local Agent Below average
Call Center Representative Below average
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Country Financial Car Insurance MetLife Insurance
Overall Satisfaction Average Below average
First Notice of Loss Average Below average
Service Interaction Above average Below average
Appraisal Average Average
Repair Process Average Below average
Rental Car Experience Average Average
Settlement Below average Below average

Financial Strength Ratings

Country Financial Car Insurance MetLife Insurance
A.M. Best A+ A+
Moody's -- Aa3
S&P's -- A+

Mobile Apps

Country Financial MetLife
Country Financial

Snap N Send by Country Financial is an app that lets you record your Vehicle Identification Number (VIN) and take photos of the damages to your vehicle. You can then send the photos to Country Financial and get a repair estimate within minutes. To download Snap N Send, click here.

MetLife

MetLife US App lets you securely access your account in order to report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area and the the other provides access to vision providers near you.

To download the app for iPhone, click here. To download the app for Android, click here.

Roadside Assistance

Country Financial MetLife
Country Financial

COUNTRY FINANCIAL Road Service

COUNTRY Road Service coverage on your policy will cover up to $100 for a tow to the nearest service center. Also, pay up to $100 for locksmith services and gas delivery.

Services Covered

  • Towing
  • Locksmith
  • Gas deliver

Contact Phone Number

For towing or other roadside services, you can call 866-COUNTRY (866-268-6879).

Roadside assistance is available 24 hours a day, 7 days a week.

MetLife

Contact Phone Number

For roadside assistance, call our hotline: 1-800-854-6011.