Compare Amica Mutual vs. Infinity Insurance

Two of the top-rated companies in the auto insurance world are Amica Mutual and Infinity. Amica Mutual was founded in 1907 and Infinity was founded in 1955. While, Amica offers its customers straightforward claims process, Infinity offers its high-risk drivers affordable insurance rates.

However, Amica customers have complained about subpar customer support and Infinity customer have complained about denied claims and poor customer service. Still, both of these companies have A+ ratings from Better Business Bureau.

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Amica Mutual Infinity
Best If Amica Mutual
  • You want a straightforward claims process
Infinity
  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates
Worst If Amica Mutual
  • You’re relying on great customer service
Infinity
  • You want a lot of information on products or discounts without giving any personal information first

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Comparing quotes is the best way to get the lowest rates from top insurers like Amica Mutual and Infinity. QuoteWizard is an independent company that helps you find the right policy at the best rate.

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Special Car Insurance Discounts

Amica Mutual Infinity
Amica Mutual

Legacy Discount.

For drivers under 30 who have been with Amica under a family member’s insurance policy.

Anti-Theft Devices Discount.

This discount is given to customers who install anti-theft devices. For example, an alarm system, active or passive alarms, or vehicle recovery/tracking systems.

Electronic Stability Control Discount.

For cars with four-wheel electronic stability control system.

Platinum Choice Auto.

Another service offered by Amica that’s a bit more exclusive from the other discounts. With Platinum Choice, you can get multiple levels of security for your car all in one package. Some of the benefits of Platinum include being able to customize your package policy with single coverage policies. These policies include Accident Forgiveness, Full Glass Coverage, Identity Fraud Monitoring, and Prestige Rental Coverage.

Infinity

Infinity Auto Discounts

  • Multi-Car discount. This awesome discount can save you up to 38 percent. You qualify when you insure one or more car(s) on your Infinity auto insurance policy.
  • Safe Driver discount. The Safe Driver discount can save you up to 25 percent for having a good driving record and no accidents.
  • Paid-in-Full discount. Pay your insurance premium in one lump sum. Save up to 15 percent on your bill. Not a bad deal.
  • Electronic Payment discount. This discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!
  • Switch & Save discount. This discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.

Standard Car Insurance Discounts

Bundling Coverage Discounts Amica Mutual Infinity
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Amica Mutual Infinity
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Amica Mutual Infinity
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Amica Mutual Infinity
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Amica Mutual Infinity
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Amica Mutual Infinity
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Amica Mutual Auto Insurance Infinity Auto Insurance
2016 29 85
2015 59 226
2014 66 124
2013 61 89

U.S. Auto Insurance Shopping Study (2016)

Amica Mutual Auto Insurance Infinity Auto Insurance
Overall Purchase Experience Above average
Policy Offerings Above average
Pricing Average
Local Agent Average
Call Center Representative Among the best
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Amica Mutual Auto Insurance Infinity Auto Insurance
Overall Satisfaction Among the best
First Notice of Loss Among the best
Service Interaction Average
Appraisal Among the best
Repair Process Average
Rental Car Experience Below average
Settlement Among the best

Financial Strength Ratings

Amica Mutual Auto Insurance Infinity Auto Insurance
A.M. Best A++ A
Moody's -- A2
S&P's A A

Mobile Apps

Amica Mutual Infinity
Amica Mutual

Amica Mobile. This app helps you access the company’s website from your mobile device. Use it to make payments, file and track claims, view and save insurance ID cards, and get quotes. You can download Amica Mobile app here

Infinity

Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android

Roadside Assistance

Amica Mutual Infinity
Amica Mutual

Amica Roadside Assistance

Roadside Assistance is part of Amica's Towing and Labor coverage add-on to your current auto policy. Even without Towing and Labor coverage, Amica roadside assistance can still help you get service to your car.

Roadside Services Covered

  • Towing (non-accident related)
  • Changing flat tires
  • Jump-start battery
  • Delivering fuel
  • Unlocking doors

Contact Phone Number

Call 866-286-9968 to receive help on the road right away. 

Infinity

Infinity DriverClub

This is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Call the hotline at 1-800-367-3836 if you have a non-accident disablement.