Compare Allstate vs. Infinity Insurance

Allstate and Infinity are two big providers of auto insurance in the U.S. Allstate has a wide selection of auto discounts, including additional discounts for utility and farm vehicles. Allstate is ranked higher for financial strength and J.D. Power ratings. But its roadside assistance program can only be used with prior coverage or a pay-per use option. Infinity’s roadside program covers up to 5 incidents per year. Infinity is a good company if you’re a high-risk driver with an imperfect driving record. However, it has low customer satisfaction reviews.

So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Allstate Infinity
Best If Allstate
  • You want easy, online tools to access your account
Infinity
  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates
Worst If Allstate
  • You're looking for low priced premiums
Infinity
  • You want a lot of information on products or discounts without giving any personal information first

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Comparing quotes is the best way to get the lowest rates from top insurers like Allstate and Infinity. QuoteWizard is an independent company that helps you find the right policy at the best rate.

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Special Car Insurance Discounts

Allstate Infinity
Allstate Infinity

Infinity Auto Discounts

  • Multi-Car discount. This awesome discount can save you up to 38 percent. You qualify when you insure one or more car(s) on your Infinity auto insurance policy.
  • Safe Driver discount. The Safe Driver discount can save you up to 25 percent for having a good driving record and no accidents.
  • Paid-in-Full discount. Pay your insurance premium in one lump sum. Save up to 15 percent on your bill. Not a bad deal.
  • Electronic Payment discount. This discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!
  • Switch & Save discount. This discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.

Standard Car Insurance Discounts

Bundling Coverage Discounts Allstate Infinity
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Allstate Infinity
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Allstate Infinity
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Allstate Infinity
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Allstate Infinity
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Allstate Infinity
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Allstate Auto Insurance Infinity Auto Insurance
2016 322 85
2015 460 226
2014 569 124
2013 530 89

U.S. Auto Insurance Shopping Study (2016)

Allstate Auto Insurance Infinity Auto Insurance
Overall Purchase Experience Below average
Policy Offerings Average
Pricing Below average
Local Agent Average
Call Center Representative Below average
Insurer Website Average

U.S. Auto Insurance Claims Satisfaction Study (2015)

Allstate Auto Insurance Infinity Auto Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Average
Appraisal Above average
Repair Process Below average
Rental Car Experience Above average
Settlement Average

Financial Strength Ratings

Allstate Auto Insurance Infinity Auto Insurance
A.M. Best A+ A
Moody's Aa3 A2
S&P's AA- A

Mobile Apps

Allstate Infinity
Allstate

Allstate Mobile has all the information you need on policies and claims. You can download the Allstate mobile app here, or text ALLSTATEAPP to 25788.

Drivewise Mobile makes the Allstate Drivewise discount even easier. The app collects information about your good driving habits and then rewards you for safe driving. All you have to do is download the app, login, and start driving. Download the Drivewise mobile app here.

Digital Locker is another Allstate app that lets you create an inventory of all the items in your home. It then stores the information securely in the cloud. This app lets you keep a visual log of all your valuable items. Digital Locker makes managing personal items and property easy and quick. Download the Digital Locker app here.

GoodRide is a great app from Allstate for motorbike owners. It lets you input details about your bike. You can also enter information about your route, time, and mileage each time you go out for a ride. GoodRide also keeps track of all your repairs and miles. Download GoodRide mobile app from Allstate here.

Allstate Motor Club offers 24/7 roadside assistance to its members. They can access any emergency service from their smartphones with just one touch. You have to first join Allstate Motor Club. But the app is 100% free! Download the Allstate Motor Club app here.

Infinity

Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android

Roadside Assistance

Allstate Infinity
Allstate

Allstate offers three services that can help give you a hand when you run into trouble on the road. You can access help from your phone using GPS tracking. Then watch them on the map as they come your way.

Allstate has 3 service options for drivers to choose from with many levels of service.

Allstate Motor Club

Platinum Elite Member $99/year

  • 24-Hour emergency service covered up to $250 per instance
    • Towing
    • Tire change
    • Gas delivery
    • Lockouts
  • Motorcycle & RV Coverage
  • $10,000 Theft/Hit and Run Protection
    • Will pay up to $10,000 to witnesses that provide information leading to the arrest of the thief or assailant
  • $2,000 Arrest Bond Certificate
    • If you’re jailed for a moving violation, Allstate will post $2,000 bail to get you out of jail. Limitations on bail amount in certain states
  • $1,500 Trip Interruption Benefit
    • If your car breaks down away from home Allstate will cover lodging, meals ,and travel
  • Free CARFAX Vehicle History Report ( typically cost $40)
  • Travel Savings & Discounts
    • Hotel
    • Car rental
    • Airline
    • Access Savings Mobile app. Lets you search for discounts near you

Good Hands Rescue

Open to everyone to use no policy or membership requirements. Use the app to select and locate service from a network of nationwide providers.

Good Hands Rescue app gives you:

  • GPS to get service to you quicker
  • Real-time updates to give you an ETA of service arrival
  • Locate the nearest repair center

Roadside Services Included

    Towing
  • Gas delivery
  • Jump-starts
  • Lockouts
  • Tire changes

Towing & Labor Coverage

Can be bought as an add-on to your Allstate insurance policy.

Basic services include

  • Towing
  • Lockouts
  • Fuel Delivery
  • Tire Changes
  • Jump-starts
Infinity

Infinity DriverClub

This is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Call the hotline at 1-800-367-3836 if you have a non-accident disablement.