Compare AIG vs. Progressive Insurance

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Which Company Will Save You the Most Money?

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AIG and Progressive are both top companies in the insurance industry. AIG was founded in 1919, and Progressive was founded in 1937. While AIG offers a wide selection of insurance products and has a fast follow up/pay-out system, Progressive is well-known and liked for its broad range of auto discounts and loyalty rewards program that offers additional benefits and discounts.

However, AIG has received low customer service ratings, and Progressive clients have complained about being solicited by the company far too often. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  AIG Progressive
Best If AIG
  • You want a wide selection of insurance products
Progressive
  • You want discounts and coverage (even for your pet!) or good-driving rewards
Worst If AIG
  • You want to establish close, strong relationships with your insurance agent--the company is so big that forming connections can be difficult
Progressive
  • You don’t want a lot of solicitations

Special Car Insurance Discounts

AIG Progressive
AIG

AIG provides roadside services such as gas, oil, tire, or battery replacement. It also covers labor expenses and delivery costs up to a certain amount. 

Progressive

Name Your Price Tool

Progressive’s Name Your Price tool lets you choose the best insurance product for you based on your financial abilities. Finding which insurance policy best fits your budget can be done with the Name Your Price tool in three simple steps.

  1. Name your price: Tell Progressive your preferred monthly premium for car insurance.
  2. Review: Progressive will generate a policy that closely aligns with your price preferences. In addition, it will highlight any areas where you may fall short on coverage.
  3. Purchase: Now that you have the perfect policy, you can buy it and get the savings as well as the protection you need.

Snapshot with Progressive
Snapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for individuals to save money. All you have to do is drive smart. To find out more about Snapshot or purchase one, click here.

Standard Car Insurance Discounts

Bundling Coverage Discounts AIG Progressive
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features AIG Progressive
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History AIG Progressive
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships AIG Progressive
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances AIG Progressive
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts AIG Progressive
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

AIG Insurance Progressive Car Insurance
2016 11 77
2015 29 153
2014 22 102
2013 17 34

U.S. Auto Insurance Shopping Study (2016)

AIG Insurance Progressive Car Insurance
Overall Purchase Experience Below average
Policy Offerings Average
Pricing Below average
Local Agent Average
Call Center Representative Average
Insurer Website Average

U.S. Auto Insurance Claims Satisfaction Study (2015)

AIG Insurance Progressive Car Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Average
Appraisal Average
Repair Process Below average
Rental Car Experience Average
Settlement Average

Financial Strength Ratings

AIG Insurance Progressive Car Insurance
A.M. Best A- A+
Moody's A1 Aa2
S&P's A+ AA

Mobile Apps

AIG Progressive
AIG Progressive

The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims representative, and offers you 24/7 roadside assistance. You can download the app here.

Roadside Assistance

AIG Progressive
AIG Progressive

Progressive Emergency Roadside Assistance

Progressive Emergency Roadside Assistance is available to drivers who have experienced non-accident related car trouble.

Roadside Services Covered

  • Towing within 15 miles or the nearest repair facility
  • Winching
  • Battery or Jump Start
  • Gas delivery
  • Locksmith service
  • Tire change
  • On scene labor

Note: the number of roadside events Progressive covers in a six-month period may not exceed your policy limit in order for coverage to apply.

Contact Phone Number

Progressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Its website is here.