Compare AIG vs. MetLife Insurance


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AIG and MetLife are two well-known companies in the auto insurance industry. MetLife was founded in 1863, and AIG was founded in 1919. While, AIG is better for customers looking for a wide variety of products, it’s not good if you want a close relationship with your agent. On the other hand, MetLife is better for customers who want helpful and knowledgeable representatives, but not food for customers who want a smooth follow-through process.

Nonetheless, both AIG and MetLife have an incredible variety of discounts for customers, and excellent financial strength. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  AIG MetLife
Best If AIG
  • You want a wide selection of insurance products
  • You want helpful, knowledgeable representatives
Worst If AIG
  • You want to establish close, strong relationships with your insurance agent--the company is so big that forming connections can be difficult
  • You want a smooth follow-through with your agent/policy

Special Car Insurance Discounts

AIG MetLife

AIG provides roadside services such as gas, oil, tire, or battery replacement. It also covers labor expenses and delivery costs up to a certain amount. 


The Deductible Savings Benefit can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible.

The 12% Superior Driver Discount or 20% MetRewards discount has two options. You can either earn up to 12 percent if you and all the other drivers in your home have excellent driving records, or up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you are claim and violation-free for five years.

Standard Car Insurance Discounts

Bundling Coverage Discounts AIG MetLife
Home and Car
Car and Life
Vehicle Type and Safety Features AIG MetLife
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History AIG MetLife
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships AIG MetLife
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Special Circumstances AIG MetLife
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts AIG MetLife
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

AIG Insurance MetLife Insurance
2016 11 181
2015 29 333
2014 22 305
2013 17 323

U.S. Auto Insurance Shopping Study (2016)

AIG Insurance MetLife Insurance
Overall Purchase Experience Below average
Policy Offerings Below average
Pricing Below average
Local Agent Below average
Call Center Representative Below average
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

AIG Insurance MetLife Insurance
Overall Satisfaction Below average
First Notice of Loss Below average
Service Interaction Below average
Appraisal Average
Repair Process Below average
Rental Car Experience Average
Settlement Below average

Financial Strength Ratings

AIG Insurance MetLife Insurance
A.M. Best A- A+
Moody's A1 Aa3
S&P's A+ A+

Mobile Apps

AIG MetLife
AIG MetLife

MetLife US App lets you securely access your account in order to report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area and the the other provides access to vision providers near you.

To download the app for iPhone, click here. To download the app for Android, click here.

Roadside Assistance

AIG MetLife
AIG MetLife

Contact Phone Number

For roadside assistance, call our hotline: 1-800-854-6011.