Compare AIG vs. Mercury Insurance

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AIG and Mercury are two of the biggest names in the world of insurance. AIG was founded in 1919, well before Mercury, which was founded in 1962. While Mercury offers a wide variety of discounts , AIG offers a wide variety of insurance products.On the flip side, AIG is such a large company it is difficult to foster close relationships with your agent, and Mercury could simplify their sign-up process.

Still, both companies have excellent financial strength. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  AIG Mercury
Best If AIG
  • You want a wide selection of insurance products
Mercury
  • You want a lot of good discounts
Worst If AIG
  • You want to establish close, strong relationships with your insurance agent--the company is so big that forming connections can be difficult
Mercury
  • You want an easy sign-up process

Special Car Insurance Discounts

AIG Mercury
AIG

AIG provides roadside services such as gas, oil, tire, or battery replacement. It also covers labor expenses and delivery costs up to a certain amount. 

Mercury

Standard Car Insurance Discounts

Bundling Coverage Discounts AIG Mercury
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features AIG Mercury
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History AIG Mercury
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships AIG Mercury
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances AIG Mercury
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts AIG Mercury
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

AIG Insurance Mercury Insurance
2016 11 71
2015 29 92
2014 22 105
2013 17 83

U.S. Auto Insurance Shopping Study (2016)

AIG Insurance Mercury Insurance
Overall Purchase Experience Above average
Policy Offerings Above average
Pricing Above average
Local Agent Average
Call Center Representative Average
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

AIG Insurance Mercury Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Average
Appraisal Below average
Repair Process Below average
Rental Car Experience Average
Settlement Average

Financial Strength Ratings

AIG Insurance Mercury Insurance
A.M. Best A- A+
Moody's A1 --
S&P's A+ --

Mobile Apps

AIG Mercury
AIG Mercury

Mercury Portal by Mercury Insurance Group is an app that lets you manage your auto insurance policies from your mobile device. You can use the app to pay your auto bills, view your policy information, contact your agent, request policy changes, and even view your policy claims and payment history.

To download the app for Android, click here.

Roadside Assistance

AIG Mercury
AIG Mercury

Mercury Mechanical Breakdown Protection

Mechanical Breakdown Protection essentially works as an extended warranty on your car. It covers the cost of repair when it breads down. While not exactly a roadside assistance program it covers that and more.

Roadside Services Covered

  • 24-hour roadside assistance
  • Rental car assistance
  • Tire protection
  • Trip interruption coverage
  • Nationwide protection
  • Repairs at any licensed repair shop
  • No limit to number of claims
  • Coverage is transferrable

Contact Phone Number

For Roadside Assistance, call our hotline (800) 503-3724.