Compare AIG vs. Amica Mutual Insurance


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AIG and Amica are two well-known competitors in the world of insurance. Amica was founded in 1907, and AIG wasn’t founded until 1919. Both companies have their strengths and weaknesses, for instance AIG is liked for their array of insurance products, while Amica is well liked for their straightforward, and easy claims process.

However, both companies could improve on their customer service according to customer reviews and complaints. Still, both companies have A+ ratings from the Better Business Bureau and have excellent financial strength.

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  AIG Amica Mutual
Best If AIG
  • You want a wide selection of insurance products
Amica Mutual
  • You want a straightforward claims process
Worst If AIG
  • You want to establish close, strong relationships with your insurance agent--the company is so big that forming connections can be difficult
Amica Mutual
  • You’re relying on impeccable customer service

Special Car Insurance Discounts

AIG Amica Mutual

AIG provides roadside services such as gas, oil, tire, or battery replacement. It also covers labor expenses and delivery costs up to a certain amount. 

Amica Mutual

Legacy Discount is available to those under 30 and who have been with Amica under a family member’s insurance policy.

Anti-Theft Devices Discount is awarded to customers who install anti-theft devices like an alarm system, active or passive alarms, or vehicle recovery/tracking systems.

Electronic Stability Control Discount is available if your car has a factory-installed four-wheel electronic stability control system.

Platinum Choice Auto is another service offered by Amica that’s a bit more exclusive from the other discounts. With Platinum Choice, you can acquire multiple levels of security for your automobile all in one package. Some of the benefits of Platinum include being able to customize your package policy with individual coverage policies. These policies include Accident Forgiveness, Full Glass Coverage, Identity Fraud Monitoring, and Prestige Rental Coverage.

Standard Car Insurance Discounts

Bundling Coverage Discounts AIG Amica Mutual
Home and Car
Car and Life
Vehicle Type and Safety Features AIG Amica Mutual
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History AIG Amica Mutual
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships AIG Amica Mutual
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Special Circumstances AIG Amica Mutual
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts AIG Amica Mutual
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

AIG Insurance Amica Mutual Insurance
2016 11 29
2015 29 59
2014 22 66
2013 17 61

U.S. Auto Insurance Shopping Study (2016)

AIG Insurance Amica Mutual Insurance
Overall Purchase Experience Above average
Policy Offerings Above average
Pricing Average
Local Agent Average
Call Center Representative Among the best
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

AIG Insurance Amica Mutual Insurance
Overall Satisfaction Among the best
First Notice of Loss Among the best
Service Interaction Average
Appraisal Among the best
Repair Process Average
Rental Car Experience Below average
Settlement Among the best

Financial Strength Ratings

AIG Insurance Amica Mutual Insurance
A.M. Best A- A++
Moody's A1 --
S&P's A+ A

Mobile Apps

AIG Amica Mutual
AIG Amica Mutual

Amica Mobile lets you access the company’s website from your mobile device. From there, you can make payments, file and track claims, view and save insurance ID cards, and get quotes. You can download Amica Mobile here

Roadside Assistance

AIG Amica Mutual
AIG Amica Mutual

Amica Roadside Assistance

Roadside Assistance is available from Amica thru a Towing and Labor coverage add on to your current auto policy. Regardless if you're purchased Towing and Labor coverage, Amica roadside assistance can still help you get service to your vehicle.

Roadside Services Covered

  • Towing (non-accident related)
  • Changing flat tires
  • Jump-start battery
  • Delivering fuel
  • Unlocking doors

Contact Phone Number

You can reach roadside assistance at 866-286-9968 to receive help on the road almost instantly.