Compare AAA vs. Infinity Insurance

AAA and Infinity are two highly acclaimed providers of auto insurance. Infinity is best for drivers that have less-than-perfect driving records. AAA is highly regarded for its roadside service. But, AAA only allows its members to make four service calls in a year. Any on top of that are subject to a fee. However, Infinity is more likely than AAA to deny claims or prolong the claims process altogether.

Still, both companies have an A+ rating from the Better Business Bureau and excellent financial strength ratings.

So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  AAA Infinity
Best If AAA
  • You want excellent roadside service
  • You want to easily access information from the website
  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates
Worst If AAA
  • You constantly need service calls. AAA only provides four service calls per cardholder per year. Anything beyond that costs extra
  • You want a lot of information on products or discounts without giving any personal information first

Compare Insurance Prices

Comparing quotes is the best way to get the lowest rates from top insurers like AAA and Infinity. QuoteWizard is an independent company that helps you find the right policy at the best rate.

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Special Car Insurance Discounts

AAA Infinity

Another special feature of AAA is that it offers discounts in almost any category you can imagine. Here are just a few of the Triple A discounts you can get:

  • Automotive
  • Dining
  • Entertainment
  • Financial
  • Health
  • Insurance
  • Lodging
  • Services
  • Shopping
  • Travel

Infinity Auto Discounts

  • Multi-Car discount. This awesome discount can save you up to 38 percent. You qualify when you insure one or more car(s) on your Infinity auto insurance policy.
  • Safe Driver discount. The Safe Driver discount can save you up to 25 percent for having a good driving record and no accidents.
  • Paid-in-Full discount. Pay your insurance premium in one lump sum. Save up to 15 percent on your bill. Not a bad deal.
  • Electronic Payment discount. This discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!
  • Switch & Save discount. This discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.

Standard Car Insurance Discounts

Bundling Coverage Discounts AAA Infinity
Home and Car
Car and Life
Vehicle Type and Safety Features AAA Infinity
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History AAA Infinity
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships AAA Infinity
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Special Circumstances AAA Infinity
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts AAA Infinity
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

AAA Car Insurance Infinity
2016 85
2015 226
2014 124
2013 89

U.S. Auto Insurance Shopping Study (2016)

AAA Car Insurance Infinity
Overall Purchase Experience Average
Policy Offerings Average
Pricing Average
Local Agent Average
Call Center Representative Above average
Insurer Website Average

U.S. Auto Insurance Claims Satisfaction Study (2015)

AAA Car Insurance Infinity
Overall Satisfaction Above average
First Notice of Loss Above average
Service Interaction Above average
Appraisal Average
Repair Process Among the best
Rental Car Experience Above average
Settlement Above average

Financial Strength Ratings

AAA Car Insurance Infinity
A.M. Best A+ A
Moody's -- A2
S&P's A A

Mobile Apps

AAA Infinity

AAA Mobile app grants you access to tons of exclusive member discounts at over 164,000 locations. You can also request roadside assistance from your mobile device as well as instant battery quotes. Download the AAA Mobile app here.

AAA eTourBook Guides provide members with great travel information for top travel destinations in the US.


Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. To download the app for iPhone or Android, click here

Roadside Assistance

AAA Infinity

AAA Roadside Assistance

AAA is best known for its roadside assistance and emergency road service. With the Emergency Road Service (ERS), AAA members can request help at any time.

ERS offers the following roadside services:

  • Accident Towing
  • Battery Service
  • Emergency Towing
  • Flat Tire
  • Fuel
  • Lock Out
  • Winching
  • Bicycle Service

Contact Phone Number

When you call the ERS number 1-800-AAA-HELP (1-800-222-4357), you’ll need to provide the rep with your contact information:

  • Name
  • Membership number
  • Membership expiration date
  • Phone number
  • Vehicle type
  • Exact location
  • License plate number
  • Nature of difficulty
  • Tow destination

Infinity DriverClub

This is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Call the hotline at 1-800-367-3836 if you have a non-accident disablement.